Terms of Service

Agreement to Terms

These Terms of Service govern your use of our website and the professional accounting and bookkeeping services provided by Vantage Numeral. By accessing our website or using our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.

We reserve the right to modify these terms at any time. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Service Usage and Acceptable Use

1. Permitted Use

Our services are intended for legitimate business purposes related to accounting, bookkeeping, and financial record management. You agree to use our services only for lawful purposes and in accordance with these Terms of Service.

You may access and use our website to learn about our services, contact us for inquiries, and access materials and information we make available to clients.

2. Prohibited Activities

When using our services or website, you agree not to:

Violate any applicable laws or regulations
Infringe on intellectual property rights of Vantage Numeral or third parties
Transmit any malicious code, viruses, or harmful materials
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the integrity or performance of our services
Engage in any fraudulent, deceptive, or misleading practices
Use our services to harass, abuse, or harm others
Collect or harvest information about our users without consent

3. Service Access Requirements

To access certain features of our services, you may need to provide accurate and complete information. You are responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Fair Usage Guidelines

We expect all users to interact with our services reasonably and in good faith. Excessive or abusive use that places undue burden on our systems or interferes with other users' ability to access services may result in temporary or permanent suspension of access.

Account Management and Access

1. Account Creation

When you engage our services, we may create an account for you to access certain features, documents, or communications. You agree to provide accurate, current, and complete information during the account creation process and to update such information to keep it accurate and current.

2. Account Security Responsibilities

You are responsible for safeguarding the password or credentials you use to access our services and for any activities or actions under your account. We recommend using a strong, unique password and enabling any available security features.

You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We are not liable for any loss or damage arising from your failure to comply with these security obligations.

3. Account Suspension and Termination

We reserve the right to suspend or terminate your access to our services at any time for any reason, including but not limited to:

Violation of these Terms of Service
Fraudulent, abusive, or illegal activity
Non-payment for services rendered
Requests from law enforcement or other government agencies

Upon termination, your right to use our services will immediately cease. We may retain certain information as required by law or for legitimate business purposes.

4. Multiple Account Policy

Each client should maintain only one active account unless specifically authorized by us for legitimate business reasons. Creating multiple accounts to circumvent restrictions or for deceptive purposes is prohibited.

Service Availability and Modifications

1. Service Uptime and Maintenance

While we strive to provide continuous access to our website and online services, we cannot guarantee uninterrupted availability. Our services may be temporarily unavailable due to scheduled maintenance, upgrades, or unforeseen technical issues. We will attempt to notify you in advance of planned maintenance when possible.

2. Feature Availability

The specific features and services available to you may depend on the service package you have selected. We reserve the right to modify, suspend, or discontinue any feature or service at any time with reasonable notice to affected users.

3. Geographic Restrictions

Our services are primarily designed for clients in Belgium and the European Union. Depending on your location, certain features or services may not be available. We comply with applicable laws in the jurisdictions where we operate.

4. Service Modifications and Updates

We continuously work to improve our services and may introduce new features, modify existing features, or update our processes and procedures. When we make significant changes that affect how you use our services, we will notify you through email or prominent notice on our website.

Intellectual Property Rights

1. Content Ownership

All content on our website, including but not limited to text, graphics, logos, images, software, and other materials, is the property of Vantage Numeral or our licensors and is protected by copyright, trademark, and other intellectual property laws.

2. User-Generated Content Rights

When you provide information, documents, or other materials to us in the course of receiving our services, you retain ownership of that content. However, you grant us a limited license to use, store, and process this content solely for the purpose of providing our services to you.

You represent and warrant that you have the right to provide any content you share with us and that such content does not infringe on the rights of any third party.

3. License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for your personal or business use in accordance with these Terms of Service. This license does not include the right to reproduce, distribute, modify, or create derivative works from our content without our express written permission.

4. Copyright and Trademark Notices

All trademarks, service marks, and trade names used on our website are the property of their respective owners. The Vantage Numeral name and logo are our trademarks and may not be used without our prior written consent.

Payment Terms and Fees

Service Fees: Fees for our services are specified in your service agreement or as displayed on our website. All fees are stated in US Dollars unless otherwise specified. Fees are subject to change with reasonable notice.

Payment Terms: Payment is typically due within 30 days of invoice date unless otherwise agreed in writing. Late payments may be subject to interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

Billing Disputes: If you believe there is an error in your bill, please contact us within 30 days of the invoice date. We will investigate the matter promptly and work with you to resolve any legitimate discrepancies.

Non-Payment: Failure to pay fees when due may result in suspension of services until payment is received. We reserve the right to pursue collection of outstanding amounts through appropriate legal channels.

Disclaimers and Limitation of Liability

Service Disclaimer: Our services are provided on an "as is" and "as available" basis. While we strive for accuracy and reliability, we make no warranties, express or implied, regarding the completeness, accuracy, or reliability of our services.

Professional Advice: Information provided through our website is for general informational purposes. It does not constitute professional accounting or financial advice tailored to your specific circumstances. For specific advice, please engage our professional services directly.

Limitation of Liability: To the maximum extent permitted by law, Vantage Numeral shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms of Service or your use of our services shall not exceed the amount you paid us in the twelve months preceding the claim.

Third-Party Services: Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of these third-party services. Your use of third-party services is at your own risk.

Indemnification

You agree to indemnify, defend, and hold harmless Vantage Numeral, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with:

Your access to or use of our services
Your violation of these Terms of Service
Your violation of any third-party rights, including intellectual property rights
Any information or content you provide to us that is inaccurate, incomplete, or misleading

Governing Law and Dispute Resolution

Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of Belgium, without regard to its conflict of law provisions.

Jurisdiction: Any disputes arising from these Terms of Service or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Brussels, Belgium.

Dispute Resolution: Before initiating any legal proceedings, we encourage you to contact us to attempt to resolve the dispute informally. Many concerns can be resolved quickly and amicably through direct communication.

General Provisions

Entire Agreement: These Terms of Service, together with our Privacy Policy and any service agreement you enter into with us, constitute the entire agreement between you and Vantage Numeral regarding your use of our services.

Severability: If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms of Service shall not be deemed a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms of Service or your rights hereunder without our prior written consent. We may assign these Terms of Service without restriction.

Contact for Questions: If you have questions about these Terms of Service, please contact us using the information provided at the top of this page.

Service Provider Information